{"id":5874,"date":"2025-10-24T10:31:04","date_gmt":"2025-10-24T10:31:04","guid":{"rendered":"https:\/\/vagmifashion.in\/?page_id=5874"},"modified":"2026-06-24T09:47:51","modified_gmt":"2026-06-24T09:47:51","slug":"policies","status":"publish","type":"page","link":"https:\/\/vagmifashion.in\/?page_id=5874","title":{"rendered":"Policies"},"content":{"rendered":"\n

Shipping Policy \u2013<\/strong><\/p>\n\n\n\n

1. Order Processing Time<\/strong><\/p>\n\n\n\n

All orders are processed within 1\u20133 business days<\/strong> (excluding Sundays and public holidays) after receiving your order confirmation.
You will receive a shipment notification along with dispatch details once your order has been shipped.
During festive seasons, exhibitions, or sale periods, processing time may be slightly extended due to high order volumes.<\/p>\n\n\n\n

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2. Shipping Modes & Charges<\/strong><\/p>\n\n\n\n

Shipping Method<\/strong><\/td>Details<\/strong><\/td>Charges<\/strong><\/td><\/tr><\/thead>
Standard Shipping (Surface Mode)<\/strong><\/td>Dispatched through reliable transporters or courier partners by road.<\/td>Free for all orders <\/strong>within India
<\/td><\/tr>
Express Shipping (Air Courier)<\/strong><\/td>Available on demand<\/strong> for urgent deliveries.<\/td>Chargeable as per actual<\/em> courier or logistics company rates<\/td><\/tr>
Bulk \/ Carton Dispatch<\/strong><\/td>Orders are packed securely in cartons suitable for wholesale shipments.<\/td>Chargeable as per actual<\/em> courier or logistics company rates<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Note:<\/strong> Delivery times are estimated and may vary depending on location, courier performance, or transporter routes. Vagmi Fashion is not responsible for delays caused by third-party logistics providers.<\/p>\n\n\n\n

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3. Transporter Dispatch & Trackin<\/strong>g<\/p>\n\n\n\n

Once your order is shipped, you will receive a LR number \/ tracking ID<\/strong> via email or WhatsApp for tracking your shipment.Bulk or B2B<\/strong> orders are generally dispatched through the transporter preferred by the buyer<\/strong>. If no specific transporter is mentioned, Vagmi Fashion will select a suitable and trusted logistics partner.
<\/p>\n\n\n\n

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4. Delivery & Receipt Guidelines<\/strong><\/p>\n\n\n\n

    \n
  • Please inspect all cartons\/packages at the time of delivery.<\/li>\n\n\n\n
  • An opening video is mandatory<\/strong> for any claims related to:\n
      \n
    • Counting mismatch with invoice<\/strong><\/li>\n\n\n\n
    • Transit damage<\/strong><\/li>\n\n\n\n
    • Shortage or missing items<\/strong><\/li>\n<\/ul>\n<\/li>\n\n\n\n
    • Claims without an unedited opening video will not be accepted<\/strong> under any circumstances.<\/li>\n<\/ul>\n\n\n\n
      \n\n\n\n

      6. Address & Contact Accuracy<\/strong><\/p>\n\n\n\n

      Please ensure that your shipping address and transporter details are accurate and complete<\/strong> at the time of placing the order. We are not responsible for delivery delays or returned shipments due to incorrect or incomplete addresses.<\/p>\n\n\n\n

      \n\n\n\n

      7. Shipping Coverage<\/strong><\/p>\n\n\n\n

      We ship across India<\/strong> through reputed transporters, couriers, and logistics partners.
      For international shipments<\/strong>, buyers are requested to contact us directly to discuss shipping options, export packaging, and freight charges.<\/p>\n\n\n\n

      \n\n\n\n

      8. Contact Details<\/strong><\/p>\n\n\n\n

      For any queries related to your shipment, kindly contact us:
      \ud83d\udce7 Email:<\/strong> support@vagmifashion.in
      \ud83d\udcde WhatsApp \/ Phone:<\/strong> +91 82403 52754\/033-40051929
      \ud83d\udccd Business Address:<\/strong>
      Vagmi Fashion<\/strong>
      2\/1 Madhav Seth Lane 3rd floor
      Kolkata \u2013 700007, West Bengal, India<\/p>\n\n\n\n

      Return & Exchange Policy \u2013<\/strong><\/p>\n\n\n\n

      At Vagmi Fashion<\/strong>, we take utmost care to ensure that every product you receive meets our quality standards. Each item is thoroughly checked and packed before dispatch. However, in rare cases of manufacturing defects or discrepancies, we offer an exchange & Refund policy<\/strong> as detailed below.<\/p>\n\n\n\n

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      1. Exchange & Refund Eligibility<\/strong><\/p>\n\n\n\n

        \n
      • Refund are accepted only in case of manufacturing defects or damaged products<\/strong>.<\/li>\n\n\n\n
      • Exchanges of size and colour is accepted.<\/li>\n\n\n\n
      • Requests must be raised within 5 days of receiving the goods<\/strong>.<\/li>\n\n\n\n
      • Products that have been used, washed, altered, or damaged after delivery<\/strong> will not be accepted for exchange or refund.<\/li>\n<\/ul>\n\n\n\n
        \n\n\n\n

        2. Conditions for Exchange<\/strong><\/p>\n\n\n\n

        To process an exchange, the following conditions must be met:<\/p>\n\n\n\n

          \n
        • The item must be unused, unwashed<\/strong>, and returned in its original packaging<\/strong> with all tags and labels intact.<\/li>\n\n\n\n
        • The invoice or order number<\/strong> must be provided while reporting the issue.<\/li>\n<\/ul>\n\n\n\n
          \n\n\n\n

          3. Non-Exchangeable Items<\/strong><\/p>\n\n\n\n

            \n
          • Minor colour variations, fabric texture differences, or slight measurement variations (up to 1 inch) are not considered defects<\/strong>, as these are normal in textile production.<\/li>\n\n\n\n
          • Sale, clearance, or discounted items<\/strong> are not eligible for exchange<\/strong>.<\/li>\n\n\n\n
          • Custom orders or made-to-measure pieces cannot be exchanged.<\/li>\n<\/ul>\n\n\n\n
            \n\n\n\n

            4. Exchange & Refund Process<\/strong><\/p>\n\n\n\n

              \n
            1. Contact our support team within 5 days of delivery at:
              \ud83d\udce7 sales@vagmifashion.in<\/strong>
              \ud83d\udcde WhatsApp:<\/strong> +91 82403 52754<\/li>\n\n\n\n
            2. Share order details, defect description, and the opening video<\/strong>.<\/li>\n\n\n\n
            3. Once approved, we will arrange for pickup.<\/li>\n\n\n\n
            4. Upon receiving and verifying the returned item(s), we will dispatch the replacement product(s) or Refund will initiate.<\/li>\n<\/ol>\n\n\n\n
              \n\n\n\n

              6. Our Address<\/strong><\/p>\n\n\n\n

              Vagmi Fashion<\/strong>
              2\/1 Madhav Seth Lane, 3rd Floor,
              Kolkata \u2013 700007, West Bengal, India<\/p>\n\n\n\n

              \n\n\n\n

              7. Contact Us<\/strong><\/p>\n\n\n\n

              For any concerns or clarifications regarding exchanges and refund, please reach out to us:
              \ud83d\udce7 Email:<\/strong> support@vagmifashion.in
              \ud83d\udcde WhatsApp:<\/strong> +91 82403 52754<\/p>\n\n\n\n

              Terms & Conditions<\/strong><\/h2>\n\n\n\n

              Effective Date:<\/strong> 16-10-2025
              Brand Name:<\/strong> Vagmi Fashion
              Website:<\/strong> vagmifashion.in
              Business Address:<\/strong> 2\/1, Madhav Seth Lane, 3rd Floor, Kolkata 700007, India
              Email:<\/strong> Support@vagmifashion.in
              WhatsApp:<\/strong> +91 8240352754<\/p>\n\n\n\n

              \n\n\n\n

              1. Introduction<\/strong><\/h3>\n\n\n\n

              Welcome to Vagmi Fashion. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our site.<\/p>\n\n\n\n

                \n
              • Eligibility: You must be at least 18 years old to use our services.<\/li>\n\n\n\n
              • Account Responsibility: You are responsible for maintaining the confidentiality of your account and password.<\/li>\n\n\n\n
              • Pricing & Availability: Prices and product availability are subject to change without prior notice.<\/li>\n\n\n\n
              • Order Acceptance: Your order is considered accepted only after confirmation by us via email\/SMS.<\/li>\n\n\n\n
              • Prohibited Activities: Misuse of the website, fraudulent transactions, or violation of law is strictly prohibited.<\/li>\n\n\n\n
              • Governing Law: All disputes will be subject to the jurisdiction of Kolkata.<\/li>\n<\/ul>\n\n\n\n

                These terms govern all browsing, orders, and transactions made through our website. If you disagree with any part of these terms, please do not use our services.<\/p>\n\n\n\n

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                2. Business Nature<\/strong><\/h3>\n\n\n\n

                Vagmi Fashion is a manufacturer and wholesaler<\/strong> and D2C Brand of ethnic wear garments including Kurtis, Kurti Sets, Gowns, and Indo-Western styles and other women products
                We operate on a B2C model<\/strong>, catering to resellers, retailers and distributors only.<\/p>\n\n\n\n

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                3. Product Information<\/strong><\/h3>\n\n\n\n
                  \n
                • We strive to display accurate product details, colors, and descriptions.<\/li>\n\n\n\n
                • Minor variations in color or design may occur due to fabric dye, lighting, or screen differences.<\/li>\n\n\n\n
                • All prices are in INR (\u20b9)<\/strong> and may change without prior notice.<\/li>\n<\/ul>\n\n\n\n
                  \n\n\n\n

                  4. Orders & Payment<\/strong><\/h3>\n\n\n\n
                    \n
                  • Orders once confirmed cannot be cancelled or modified<\/strong>.<\/li>\n\n\n\n
                  • Payments are accepted prepaid or COD<\/li>\n\n\n\n
                  • Vagmi Fashion reserves the right to reject or cancel any order.<\/li>\n\n\n\n
                  • By placing an order, you confirm that all information provided is correct and authorized.<\/li>\n<\/ul>\n\n\n\n
                    \n\n\n\n

                    5. Shipping Policy<\/strong><\/h3>\n\n\n\n
                      \n
                    • Standard Shipping:<\/strong> Free for all over india<\/li>\n\n\n\n
                    • Express\/Air Courier:<\/strong> Available on request and chargeable as per actual logistics rates.<\/li>\n\n\n\n
                    • Orders are dispatched after confirmation call.<\/li>\n\n\n\n
                    • An opening video is mandatory<\/strong> for any claims regarding item count or mismatch.<\/li>\n<\/ul>\n\n\n\n
                      \n\n\n\n

                      6. Return & Exchange Policy<\/strong><\/h3>\n\n\n\n
                        \n
                      • Refund<\/strong>, exchange<\/strong> within 5 days<\/strong> for defective or damaged items.<\/li>\n\n\n\n
                      • Claims must be reported within 5 days of delivery<\/strong> with a clear opening video.<\/li>\n\n\n\n
                      • Vagmi Fashion reserves the right to verify returned items before exchange approval.<\/li>\n<\/ul>\n\n\n\n
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                        7. Intellectual Property<\/strong><\/h3>\n\n\n\n

                        All website content \u2014 images, designs, logos, text, and product details \u2014 is the exclusive property of Vagmi Fashion<\/strong>.
                        Any reproduction or use without written permission is strictly prohibited.<\/p>\n\n\n\n

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                        8. Limitation of Liability<\/strong><\/h3>\n\n\n\n

                        Vagmi Fashion is not responsible for:<\/p>\n\n\n\n