Policies

Terms & Conditions
By accessing or using our website, you agree to comply with the following terms and conditions.

Eligibility: You must be at least 18 years old to use our services.
Account Responsibility: You are responsible for maintaining the confidentiality of your account and password.
Pricing & Availability: Prices and product availability are subject to change without prior notice.
Order Acceptance: Your order is considered accepted only after confirmation by us via email/SMS.
Prohibited Activities: Misuse of the website, fraudulent transactions, or violation of law is strictly prohibited.
Governing Law: All disputes will be subject to the jurisdiction of Kolkata.

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Information Collected: Name, email, phone number, shipping/billing address, and payment details.
Usage of Data: To process orders, improve services, send updates/offers, and customer support.
Data Sharing: We do not sell or trade your personal information. Data may be shared with delivery/logistics partners only.
Data Security: We use secure encryption and trusted payment gateways.
Opt-Out: You can unsubscribe from promotional emails anytime.
Contact: For any privacy concerns, email us at fashion.vagmi@gmail.com

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Refund Policy

Eligibility: Refunds are applicable only if the product is defective/damaged or not delivered.
Request Period: Refund requests must be raised within 7 days of delivery.
Processing Time: Refunds will be processed within 5–7 business days after product inspection/approval.
Mode of Refund: Original payment method (UPI, Card, Wallet, etc.).
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Return Policy

Eligibility: Product can be returned only if unused, undamaged, and with original packaging.
Request Period: Returns must be initiated within 7 days of delivery. • Return Shipping: In case of wrong/damaged product, we will bear the shipping charges. Otherwise, customer bears the return shipping.
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Replacement Policy

Eligibility: Free replacement will be provided if the product delivered is damaged, defective, or incorrect.
Request Period: Replacement request must be made within 7 days of delivery.
Processing Time: Replacement product will be Delivered within 5–7 business days after return pickup.
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Shipping Policy

Processing Time: Orders are processed within 1–2 business days after payment confirmation.
Delivery Time: Standard delivery takes 5–7 business days within India. Remote locations may take longer.
Shipping Charges: Calculated at checkout based on order value and delivery location.
Tracking: Customers will receive tracking details via SMS/email once shipped.
Delays: We are not responsible for delays caused by courier partners or natural events.
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📌 Contact Information
VAGMI FASHION
📧 Email: fashion.vagmi@gmail.com
📞 Phone: 9830556517